Quality by Yelloh! Village

What characterises Yelloh! Village? The quality of its campsites of course! Our campsites respect and scrupulously follow the quality charter to offer you the top-of-the-range holiday you’ve been dreaming of. But our quality is also thanks to you as well. Each review you leave is taken into account and every year sees Yelloh! Village continue to advance!

Throughout the year, we pay very close attention to our customers’ opinions, making our holidaymakers’ requirements a top priority! It is the duty of holidays to be unforgettable breaks which we talk about for the whole year before going off the next year for more fun and pleasant times! The quality of your holiday is our number one requirement, and we do all in our power season after season, in all our villages, to make sure these relaxing times shared with your family or friends remain engraved in the mind with moments of fun and laughter.

At the end of their stay, our customers are given a satisfaction questionnaire about various aspects of their Yelloh! Village holiday. Forms are then analysed and processed by our quality control department and customer services. Comments made by our customers are examined with our villages on a daily and monthly basis, to enable us to move forward with you season by season.

These surveys are representative and pertinent, as we provide more than 1000 questionnaires per village.
Every year, we process more than 100,000 questionnaires which serve to constantly improve the services provided by our campsites in order to meet the requirements of our customers as fully as possible.

Overall scores awarded by our customers for their stays together with their opinions (in line with our terms and conditions of use) are provided openly on the “Customer opinions” page of each Yelloh! Village so that you are made aware of criticisms as well as of the reasons for our customers’ satisfaction during their last holidays.

93% of customers satisfied!

In 2025, more than 100,000 questionnaires were completed. 93% of our customers pronounced themselves satisfied or very satisfied with their Yelloh! Village stay.

Transparency and clear information are Yelloh! Village’s key words. And when we talk of quality of services, we’re being totally objective:

Every Yelloh! Village complies with a quality charter which includes more than 530 points, which is rigorously checked every year by an independent auditor. On top of which, each camping-village is characterised by special criteria such as the Yelloh! Village setting, the water park, the facilities offered, the activities provided...

Each year, the quality of our camping villages is assessed according to several criteria: landscaping, accommodation, swimming area, services, and entertainment.

At the end of each season, the responses to our customer satisfaction surveys make it possible to assign a score to each village for each of these criteria. These scores, from 1 to 5, provide a clear and reliable overview of the quality of facilities, activities, and services, helping everyone choose the village that suits them best.

• Swimming pool provides information on the amenities available in the camping village’s water park
• Accomodation informs you about the quality of the accommodation, its equipment and its outdoor spaces
• Landscaping helps you better understand the camping village’s integration in its surroundings, and the diversity of plant life found at the site
• Facilities tells you about the range of services on offer at the camping village (in high and low season): restaurant, bar, shops, Wi-Fi, etc.
• Entertainment is about the number of activities available for campers of all ages, as well as the entertainment programme on offer at the camping village (in high and low season)

Similarly, Yelloh! Village integrates itself into each region, respecting the regional architectural features and characteristics, the local skills and customs while preserving the identity and the intrinsic characters of each of the establishments.