Yelloh! Village, listed in the trade and companies register of Nimes, France, under number 432 366 839, has always been committed to respecting your private life and protecting your personal data. Yelloh! Village is now compliant with the General Data Protection Regulations (GDPR), which came into force throughout the European Union on 25th May 2018, and now introduces its data protection policy. This policy may change, especially if legislation is altered.
While you are browsing the www.yellohvillage.co.uk website, at various times we ask you to provide different items of personal data. For example:
The data requested consists of:
We also collect other data that can be activated or deactivated from your devices:
You can decide whether or not to provide this information, however some of the services and functionalities we provide may not operate properly if you do not. Information required for our services and functionalities to operate properly is always marked by an asterisk in our forms.
The data we collect from you is used on a case-by-case basis:
When you visit our website, a permanent “cookie” (a small text file) is assigned to you and it shall be stored on your computer. The cookie enables us to identify you when you visit our website so that we can improve your browsing on the website and personalize your on-line experience (automatic recognition, memorisation of your favourite residences, etc.).
We also collect technical information on your computer each time that you open a page during your visit to our sites. This information covers your IP address (Internet Protocol), the operating system that you use, the type of browser and the address of the website that you have come from, if relevant. We collect this information in order to improve the quality of your visit experience to our website, and we neither sell nor transfer this information to third parties.
Most browsers automatically accept these cookies, but you can remove them or activate the rejection of cookies. As each browser is different, you need to check in the “Help” menu of your browser on how to modify your preferences regarding cookies. The website’s behaviour remains the same and all its functionalities are accessible.
We may need to share your data with third parties, especially sub-contracting technology companies which enable us to customise our products & services on our website and on our app while respecting legislation, plus secure payment companies and our travel partners such as Cartrawler and Bravofly.
To protect your data, a strict security procedure has been established. Data used is encrypted and protected using the SSL (Secure Socket Layer) protocol for managing and transferring it fully securely via a secure connection on a dedicated network.
Your personal data is stored in Europe and may sometimes be sent to third parties located outside the EEA, while observing this same data protection policy in line with European law pertaining to data protection. We ask them to treat your information with the same rigour as that used by Yelloh! Village in accordance with the GDPR.
We keep your personal data for as long as necessary in order to provide the aforementioned benefits and services. If you have a customer account, your data is kept during the period in which this account is used.
Personal data pertaining to your bookings is kept for longer so as to make sure we satisfy legal obligations (such as tax regulations or regarding sale and for purposes involving insurance cover).
In accordance with the law, you have the right to know about the type of personal data collected, and to access, rectify, update and remove this data. You can change your preferences concerning how your personal information is processed (profiling, newsletter subscription etc.), and ask for your information to be transferred to you or to a third party.
To exercise all of these rights, you can log into your account or contact our customer services department: firstname.lastname@example.org.
EUROPE PLEIN AIR SA is responsible for processing your personal data. Its head office is at 7, Chemin du Môle, Aigues-Mortes (30), France.
Our data protection officer (DPO) is responsible for observing our data protection policy. If you wish to register a complaint, he can be contacted at email@example.com.