Complete peace of mind for your holidays guaranteed by the Yelloh! Village charter of quality

Quality charter

Transparency and clear information are Yelloh! Village’s key words. And when we talk of quality of services, we’re being totally objective: every Yelloh! Village complies with a charter of quality containing over 200 points, on top of which, each camping-village is characterised by special criteria such as the Yelloh! Village setting, the water park, the facilities offered, the activities provided... Each year, an independent consultancy carries out an audit of our camping-villages based on these criteria, which are to be found in the summary opposite
Our charter of quality is registered with Qualité Tourisme.

• On the campsite informs you of the campsite’s level of integration into its natural surroundings and its general attractiveness.
• Swimming pool gives you an indication of the size of the water complexes, the relaxation area and the play equipment provided.
• Facilities informs you of the range of facilities provided in the campingvillage (restaurant, bar, shops...).
• Activities indicates the number of activities offered for all ages within the camping-village.
• The “entertainment” icon tells you the extent of evening entertainment: from “leisurely” – or very “zen”– to “energetic” for a party atmosphere.

Our promises

In all our establishments you will find quality criteria which define us.

• + Smart: In Yelloh! Village, you will find a high level of harmonised quality in all areas, defined by a charter which guarantees a quality standard adopted by all our camping villages.
• + Zen: water is everywhere! We offer you top-of-the-range swimming pools and in most of our camping villages, water play or relaxation areas, as well as natural water in the form of the sea, rivers or lakes, depending on the location of our camping villages. Your children will be able to stay cool during their holiday!
• + Cocoon: Our rental accommodation is very comfortable and of a high standard. Come and try out our cottages, our chalets, our bungalows or even our yurts: the choice is yours.
• + Direct: We give you a very professional welcome in several languages, with telephone reservations, the welcome at the camping village, and right up to the day you leave us. When you arrive a welcome booklet, the Yelloh! Pass, and a welcoming drink await you.
• + Green (Vert): At our sites we integrate landscape design in the natural environment with our professional know-how. Come and join us for a holiday in the shade of umbrella pines, oaks or olive trees!
• + Beautiful (Beau): We look after your holiday setting; our architecture respects the natural environment with its specific regional characteristics or typical architectural unity.
• + Convenient (Pratique): When on holiday, make your life easier! You will find shops and services on site operating from opening to closing.
• + Easy (Facile): For a really relaxing holiday, a bar and restaurant service with snacks, pizzas and takeaway open throughout the season.
• + Entertainment (Fête): Mini-clubs for your children, sport and play activities, and evening events for grown-ups. We dream up professionally organised activities for you on a daily basis.

Not forgetting all the little details we have waiting for you that give us our reputation.

Tourism Quality

Yelloh! Village is the first camping and caravanning group to be awarded, for its French sites in general, the "Qualité Tourisme^TM"mark, by the minister responsible for Tourism. The "Qualité Tourisme^TM" mark is a gage of confidence both for the staff and for their clients; it federates the rigorous Quality procedures engaged by tourism professionals targeting the quality of service for customer satisfaction.

The Yelloh! Village Group fulfils 58 of the referential criteria of the "Qualité Tourisme^TM" mark required for the Campsite category.

Similarly, Yelloh! Village integrates itself into each region, respecting the regional architectural features and characteristics, the local skills and customs while preserving the identity and the intrinsic characters of each of the establishments.